What?
So What? Now What?
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What?
So What? Now What?
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'In search of clarity': Unravelling the complexities of executive decision-making.
This a prerequisite for consistently sound decisionmaking. The greater your understanding of your company, your competitors and your environment, the more you can move from guesswork to making strategic choices.
Access to advanced information systems is crucial to improved decision-making, as is training in helping employees to make full use of them. Such tools must also be easy to use. There is no point in spending on new technology if people do not use it.
Decision-making processes, whether formal or not, need to leverage the strengths of human intuition. Data does not run companies; people do.
To gain employees’ confidence in management decisions, establishing transparency and trust is at least as essential as a good track record.
Approaches to decision-making, and even to the use of data, need to reflect the fact that the world is a diverse place, and one size does not always fit all.
Kielstra, P. (2007) 'In search of clarity': Unravelling the complexities of
executive decision-making. The Economist Intelligence Unit
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